Terms and Conditions
These Terms and Conditions (“Terms”) govern your access to and use of the Ecom Pro Experts website, consultations, proposals, digital materials, and services.
By accessing our website, submitting an inquiry, making a payment, approving a proposal, signing an agreement, or using our services, you acknowledge that you have read and agreed to these Terms.
Eligibility and Authority
- You must be at least 18 years old and legally capable of entering into a binding agreement.
- If you act for a business or organization, you confirm that you have authority to accept these Terms.
- You must provide accurate, current, and complete information.
Services
Ecom Pro Experts provides e-commerce consulting, implementation, development, creative, marketing, management, and operational support services.
- Amazon, Shopify, Walmart, TikTok Shop, Facebook Marketplace, YouTube, and other platform support.
- Store planning and setup.
- Product and market research.
- Supplier and sourcing coordination.
- Listing preparation and optimization.
- Website design and development.
- Branding and creative services.
- Advertising and marketing assistance.
- Virtual assistant and account management services.
Client Responsibilities
- Provide accurate business, identity, tax, payment, and contact information.
- Supply requested documents, approvals, and account access.
- Maintain valid marketplace, banking, advertising, and payment accounts.
- Comply with applicable laws, marketplace policies, advertising standards, and intellectual property rules.
- Pay all agreed fees and approved expenses when due.
No Guaranteed Business Results
Ecom Pro Experts does not guarantee revenue, sales, profit, rankings, advertising performance, marketplace approval, account reinstatement, or any specific financial outcome.
Fees and Payment
- Payments are due according to the applicable proposal, invoice, or agreement.
- Prices are stated in U.S. dollars unless otherwise agreed.
- Work may be delayed until payment clears.
- Fees for commenced or completed services remain payable.
Refunds and Cancellations
Refunds, cancellations, non-refundable expenses, and chargebacks are governed by our Refund and Cancellation Policy.
Confidentiality
Each party may receive confidential business, technical, financial, operational, or commercial information from the other party. Confidential information must only be used for the applicable business relationship.
Privacy
Our collection and handling of personal information are governed by our Privacy Policy.
Suspension and Termination
- Nonpayment.
- Fraud or suspected fraud.
- Unlawful or prohibited activity.
- Intellectual-property infringement.
- Failure to provide required information.
- Extended inactivity.
Contact Information
Ecom Pro Experts
270 Madison Ave, 6th Floor,
New York, NY 10016
Email: info@ecomproexperts.com
Phone: +1 (347) 919-9418