Privacy Policy

Scope of This Policy

This Privacy Policy applies to information collected through our website, advertisements, forms, telephone calls, email communications, text messages, consultations, and service-related interactions.

Information We Collect

Depending on how you interact with us, we may collect:

• Name.
• Email address.
• Telephone number.
• Mailing or business address.
• Company and professional information.
• Project requirements and communications.
• Account, store, or platform information provided for service delivery.
• Billing and transaction information.
• Customer support requests.
• Reviews, feedback, or survey responses.

Automatically Collected Information

• IP address.
• Browser and device type.
• Operating system.
• Pages viewed and website activity.
• Links and buttons clicked.
• Date and time of access.
• Cookie and analytics identifiers.

How We Use Information

• Respond to questions and consultation requests.
• Prepare quotations and service proposals.
• Provide and manage requested services.
• Process transactions and maintain payment records.
• Communicate about projects, accounts, and support requests.
• Improve website performance and user experience.
• Detect fraud, security threats, and unauthorized activity.
• Maintain business and legal records.

Cookies and Similar Technologies

We may use cookies, pixels, tags, web beacons, session-recording tools, and similar technologies to improve website functionality, understand visitor behavior, measure advertising performance, and enhance user experience.

Telephone and SMS Communications

When you voluntarily provide a telephone number and opt in, Ecom Pro Experts may contact you regarding inquiries, consultations, services, project updates, support, appointments, and authorized promotional messages.

You may opt out of promotional messages at any time by replying STOP.

How We Disclose Information

• Service providers assisting with website hosting, payment processing, analytics, advertising, and support.
• Legal authorities when required by law.
• Parties involved in business transactions such as mergers or acquisitions.
• Other parties when authorized by you.

Information Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or destruction.

Your Privacy Rights

• Request access to personal information.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Opt out of marketing communications.
• Submit privacy requests.

Third-Party Websites and Platforms

Our website may contain links to third-party platforms. Ecom Pro Experts does not control the privacy, security, or content practices of these third parties.